A Method for the evaluation of knowledge management systems

Authors

  • Claudio Henrique dos Santos Grecco Instituto de Engenharia Nuclear - Comissão Nacional de Energia Nuclear
  • Silas Cordeiro Augusto Instituto de Engenharia Nuclear - Comissão Nacional de Energia Nuclear
  • Jaqueline Tavares Viana de Souza Instituto de Engenharia Nuclear - Comissão Nacional de Energia Nuclear
  • Paulo Victor Rodrigues Carvalho Instituto de Engenharia Nuclear - Comissão Nacional de Energia Nuclear
  • Adriana Loureiro Davila Instituto de Engenharia Nuclear - Comissão Nacional de Energia Nuclear

DOI:

https://doi.org/10.15392/bjrs.v9i2B.1250

Keywords:

knowledge management, evaluation methods, systems

Abstract

The explicit and tacit knowledge of workers constitute as valuable resources, as they enable organizations to perform their functions successfully. Such knowledge is derived from the qualification and experience of workers. On the other side, there are factors that favor the loss of this knowledge in organizations, as for example, the natural aging of workers and consequently the retirement and staff turnover. Because of these reasons, it becomes important for any organization to seek the preservation of its explicit and tacit knowledge. The Knowledge Management seeks to assist in the tasks of identification, organization, preservation and transmission of such knowledge. At the Nuclear Engineering Institute, three systems were developed and implemented to help in the Knowledge Management area: CarpeDIEN, a repository of research data based on the DSpace software; the “Nuclear Energy in Magazines”, a peer-reviewed academic journals management system based on the Open Journal Systems software; and WikiIEN, a wiki based on the MediaWiki software. Each of these systems presents a different proposal and workflow. The objective of this paper is to present the characteristics of each system, a method to compare them based on criteria presented in the literature and to point their weaknesses. The results showed that the method is a proactive tool to provide a basis for choosing the most appropriate system for a given need in an organization.
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Author Biographies

Claudio Henrique dos Santos Grecco, Instituto de Engenharia Nuclear - Comissão Nacional de Energia Nuclear

Departamento de Engenharia Nuclear

Silas Cordeiro Augusto, Instituto de Engenharia Nuclear - Comissão Nacional de Energia Nuclear

Departamento de Engenharia Nuclear

Jaqueline Tavares Viana de Souza, Instituto de Engenharia Nuclear - Comissão Nacional de Energia Nuclear

Departamento de Engenharia Nuclear

Paulo Victor Rodrigues Carvalho, Instituto de Engenharia Nuclear - Comissão Nacional de Energia Nuclear

Departamento de Engenharia Nuclear

Adriana Loureiro Davila, Instituto de Engenharia Nuclear - Comissão Nacional de Energia Nuclear

Departamento de Engenharia Nuclear

References

GIRARD, J.P.; GIRARD, J.L. Defining knowledge management: Toward an applied compendium. Online Journal of Applied Knowledge Management. 3 (1): 14 , 2015.

UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL. Introduction to Knowledge Management. Available in: www.unc.edu. Last accessed: 11 April 2019.

NONAKA, I. The knowledge creating company. Harvard Business Review, pp. 96–104, 1991.

NONAKA, I.; GEORGE, V. K. Tacit Knowledge and Knowledge Conversion: Controversy and Advancement in Organizational Knowledge Creation Theory. Organization Science, 20, pp. 635–652, 2009.

ADDICOT, R.; MCGIVERN, G.; FERLIE, E. Networks, Organizational Learning and Knowledge Management: NHS Cancer Networks. Public Money & Management, 26(2), pp. 87–94, 2006.

WIKIPEDIA. Web application. Available at: <https://en.wikipedia.org/wiki/Web_application>. Last accessed: 30 March 2019.

WIKIPEDIA. Wiki. Available at: <https://en.wikipedia.org/wiki/Wiki>. Last accessed: 30 March 2019.

MEDIAWIKI. Mediawiki home page. Available at: < https://www.mediawiki.org/>. Last accessed: 11 April 2019.

WIKIPEDIA. Mediawiki. Available at: < https://en.wikipedia.org/wiki/MediaWiki>. Last accessed: 11 April 2019.

WIKIPEDIA. Open Journal Systems. Available at: < https://en.wikipedia.org/wiki/Open_Journal_Systems>. Last accessed: 10 April 2019.

WIKIPEDIA. Dspace. Available at: <https://en.wikipedia.org/wiki/DSpace>. Last ac-cessed: 6 April 2019.

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Published

2021-07-25

How to Cite

Grecco, C. H. dos S., Augusto, S. C., Souza, J. T. V. de, Carvalho, P. V. R., & Davila, A. L. (2021). A Method for the evaluation of knowledge management systems. Brazilian Journal of Radiation Sciences, 9(2B (Suppl.). https://doi.org/10.15392/bjrs.v9i2B.1250

Issue

Vol. 9 No. 2B (Suppl.) (2021)

Section

XXI Meeting on Nuclear Reactor Physics and Thermal Hydraulics (XXI ENFIR) and VI ENIN

License

Copyright (c) 2021 Brazilian Journal of Radiation Sciences

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